Gig Earnings CalculatorDoorDash Customer Service Phone Number
Find Support by State and City
Select your state and city to see the best way to contact support and what to expect. Numbers can vary by region - always verify in-app.
Role:
Best first step: In-app Chat from the order screen. For time-sensitive issues, call (855) 973-1040.
- Busy windows: 11:30-1:30 and 6:00-8:30 (local)
- Typical waits: Chat 2-8 min - Phone 5-15 min
- Regional note: lunch/dinner surges increase wait times.
Quick Numbers (US)
Customers: (855) 973-1040 - verify in-app under Account > Help as numbers can change by region.
Dashers: Use in-app Support for live chat or callback; phone routing varies by region. When in doubt, call (855) 973-1040 and follow prompts.
Fastest Ways to Reach Support
- In-app chat (fastest): Account > Help > select order > Chat.
- Call: From the order details screen during an active issue to reach the right queue.
- Help Center: Search guided flows for refunds, missing items, wrong address, etc.
Have ready: order ID, items, timestamps, photos, and a concise description of the issue.